We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please contact us at bnt@memybaby.com with your concern and we will do our best to resolve it.
To start a return, Please ship it back to Me My Baby 1941 N. Gaffey St. Suite A, San Pedro, CA 90731. Once your return is received and inspected, we will refund you . Refunds will be issued as soon as the produce is received and inspected.
We will charge a 15% restocking fee that will be subtracted from all returns.
Please do not send your purchase back to the manufacturer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Several types of goods are exempt from being returned. Opened cans are unacceptable for return.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
